[hisimp-chat] Citi 7

[Susannah]

Yes.  Was told at Histon that I would need to get a dayrider plus separate
ticket from the town centre to travel on to Newmarket.  At Drummer St I was
told that I just needed some super dayrider county pass to do all journeys.
I had paid for dayrider plus cambridge to newmarket return, so kept my
receipts and complained.  I did get a refund.

Stand your ground for a refund of a totally unnecessary taxi journey.

Good luck.

Susaannah

On Sat, Oct 24, 2009 at 8:54 PM, <Suejeeves at aol.com> wrote:

>  Hi all; well further to my previous posting I have just had a wonderful
> C7 experience that I thought I would share with you!
>
> Arriving back from a long tiring day in London I waited at the station for
> the 19.40pm bus. When it arrived it was marked City Centre and the driver
> curtly told me that since it had that on the front it was *only *going
> that far and I would have to catch another bus for Histon. Not wanting to
> spend another hour at the station I forked out for a taxi, only to see the
> selfsame bus, (with another driver) in Histon!
>
> Never before have I travelled on the northbound C7 (with changes of driver)
> where the final destination was anything other than Cottenham; I have also
> never been spoken to so rudely and unhelpfully, as well as being given
> completely false information. I suppose the theory is that having forced
> everyone to buy a Dayrider they've already got your money so they don't need
> to bother about getting you home!
>
> I have sent in an e-mail of complaint but I am not hopeful of a response,
> however if it prevents it happening to someone else it will have been
> worthwhile. I sometimes wonder if Stagecoach has a death wish as far as
> Cambridge is concerned. Has anybody else experienced similar happenings?
>
> Sue Jeeves
>
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